Told you they've accepted it (having had enough opportunity to inspect the item before confirming they've received it). Alternatively, we can accept return but refundable is only 70% and item must be in non-used condition. Knew an item was faulty when they bought it. No longer want an item e. Because it's the wrong size or colour unless they bought it without seeing it.
As an independant supplier of a huge range of construction products, we understand that our customers reputation is paramount on the quality and service they receive from their suppliers, therefore we invest massively in holding the right stock, delivering at the right time, and providing the very best in customer and technical service.